Error connecting to TRIM dataset 'XX' on workgroup 'XXXX'

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Error message

Error connecting to TRIM dataset 'XX' on workgroup 'XXXX'. Remote: The dataset with id 'XX' is not available. Possible causes are: it is registered on a different HP TRIM Workgroup Server to the one currently selected, the schema of this dataset is not supported by this workgroup or the network connection between the workgroup and the database server has failed.  

Cause

Funnelback is unable to connect to the TRIM server

Resolution

  1. Check that the TRIM Desktop client is able to connect successfully to XXXX – it should report the same message.   
  2. Restarting the appropriate services on the TRIM Workgroup Server XXXX should fix the issue.
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