Net error: read timed out

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Error message

Displayed in the url_errors.log file

E http://na.abrsm.org/search?cx=001314958510227271512:aaciyvfkxag [Net Error: Read timed out] [2014:07:31:09:10:51]

Error type

Web crawler

Cause

This usually indicates that the crawler received a timeout when attempting to fetch the resource.

Resolution

  • Ensure that the Funnelback server can access the page (eg. curl the page from the server terminal). If the page cannot be accessed in this way there could be a network connection issue or Funnelback could be being blocked by a firewall or similar.
  • Increase the crawler.request_timeout setting in collection.cfg (default is 15000 ms)
  • Enable timeout retires by setting crawler.max_timeout_retries in collection.cfg
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