Locations report shows a single or small number of locations

Managed by | Updated .

Problem description

The locations report shows only a single location (or small number of locations) when users are expected to come from everywhere.

Solution

  • This behaviour typically occurs when a CMS or proxy server is making requests of Funnelback on a remote user's behalf, and only the CMS or proxy server's IP address is recorded at query time. Ensure your CMS or proxy server's requests to Funnelback are appending the remote user's IP address as part of the X-Forwarded-For HTTP headers.
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